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About the Position
Position #: 18491
OrganizationCity of Waterloo
Position: Office Assistant - Waterloo Home Support, Seniors Services
Location: Adult Recreation Centre, 185 King Street South, Waterloo, ON, Canada
Impact Statement: Providing a variety of recreational, environmental and cultural activities in addition to social support services.
Description: Support Waterloo seniors by volunteering in the office of Waterloo Home Support Services. Seeking an experienced office assistant volunteer to answer phones, take messages, perform clerical tasks, respond to counter inquiries and accept ride requests from clients, relaying details to staff at the Adult Recreation Centre. Must have excellent verbal and written English communication skills and clear on the telephone.
Requirements: English Proficiency, Confidentiality, Specialized Training
Training Details: On-site training provided by Home Support Services staff; tour of facility will be provided; orientation manual provided and reviewed; office phone system training.
Working Conditions: Previous office experience is required. A full position description is available on request. Must have excellent communication skills- verbal and written and an excellent telephone manner.
Duration: 7 - 12 months
Timing: Weekday - Daytime
Time Detail: Fridays 11:00am to 2:00pm.
Age: 18+
Ideal for: An Individual
Transportation: On a bus route
Accessibility: Wheelchair accessible entrance, Wheelchair accessible washroom, Designated accessible parking space
Area(s) of Interest: Communication/Public Relations, Office Work, Senior Services
Skill(s): Customer Service, Interpersonal Communication, Verbal Communication, Community Knowledge/Awareness, Problem Solving
How to Apply
Application Link:
Website: http://www.waterloo.ca/volunteer
Email: Send an Email Message
Contact: Christine Rushton
Phone: 519-888-6488
Address: City of Waterloo, Volunteer Services Waterloo, N2J 4A8


Volunteer Action Centre of Kitchener Waterloo and Area
(Townships Wellesley, Wilmot and Woolwich)
151 Frederick Street, Suite 500
Kitchener ON N2H 2M2
Phone: 519 742 8610
Fax: 519 742 0559
Monday - Thursday
9 am - 4 pm
Friday: 9 am - 12 pm
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