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About the Position
Position #: 19317
OrganizationSHORE Centre
Position: Customer Service Volunteer
Location: 130-235 King Street East, Kitchener, ON, Canada
Impact Statement: Help women in our community facing an unplanned pregnancy get the information and support they need to make an informed decision.
Description: Greet clients and visitors on arrival making them welcome and referring them as required
Provide referrals for pre-natal, adoption, abortion and sexual health providers.
Answer the telephone and direct calls to the appropriate person
Retrieve and record phone messages passing details to relevant staff person
Receive mail and distribute accordingly
Keep work space tidy and organized
Ensure the waiting area is kept tidy and welcoming
Replenish pamphlets as needed
Replenish contraceptive supplies as needed
Take mail to the mail box
Provide assistance to staff for photocopying, folding and assembling materials, etc.
Conduct research as requested
Training Details: You will have a minimum of two shifts where you will shadow an experienced volunteer and will have an orientation shift with our Client Support Coordinator.
Duration: More than 1 year
Timing: Weekday - Daytime
Time Detail: Weekly shift either from 9am - 12:30pm or 12:30pm - 4pm (ie. every Monday from 9am - 12:30pm)
Age: 18+
Ideal for: An Individual
Transportation: On a bus route
Accessibility: Wheelchair accessible entrance, Wheelchair accessible washroom, Accessible work space
Area(s) of Interest: Counselling/Conflict, Health Care/Emergency, Office Work
Skill(s): Customer Service
How to Apply
Application File:
Website: http://www.shorecentre.ca
Email: Send an Email Message
Contact: Lyndsey Butcher
Phone: 519-743-9360
Address: 130-235 King Street East Kitchener, N2G 4N5


Volunteer Action Centre of Kitchener Waterloo and Area
(Townships Wellesley, Wilmot and Woolwich)
151 Frederick Street, Suite 500
Kitchener ON N2H 2M2
Phone: 519 742 8610
Fax: 519 742 0559
Monday - Thursday
9 am - 4 pm
Friday: 9 am - 12 pm
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