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About the Position
Position #: 17924
OrganizationSt. Mary's General Hospital
Position: Emergency Room Volunteer
Location: 911 Queen's Boulevard, Kitchener, ON, Canada
Impact Statement: Emergency Room volunteers provide customer services to our patient and family members while waiting for care and treatment. Staff are greatly appreciative of the support our volunteers provide. We currently have two vacant shifts: Tuesday and Wednesday from noon to 4:00 pm.
Description: Duties include assisting patients with completing forms, offering support to those in the wait area, providing friendly visits to those who are waiting lab results, relaying information from staff, and providing other assistance to patients as required. This position is an excellent way to gain exposure to the hospital environment and make a difference in patient care. We are looking for a volunteer who is reliable, caring, compassionate, able to uphold confidentiality policies, has excellent communication skills, and is committed to excellence.
Requirements: English Proficiency, Confidentiality, Physical Demand, Specialized Training, Work Without Supervision
Training Details: Training includes General Orientation to St. Mary's General Hospital and hands-on training with an experienced volunteer for one or more shifts.
Duration: 7 - 12 months
Timing: Weekday - Daytime
Time Detail: Shifts are once per week and are three to four hours in length for a minimum of nine months.
Age: 16+
Ideal for: An Individual
Transportation: On a bus route
Accessibility: Wheelchair accessible entrance, Wheelchair accessible washroom, Designated accessible parking space, Support volunteers with special needs, Accessible work space
Area(s) of Interest: Caring Support, Health Care/Emergency
Skill(s): Customer Service, Interpersonal Communication, Sensitivity, Empathy, Respect
How to Apply
Application File:
Email: Send an Email Message
Contact: Pauline Rasmussen
Phone: 519-749-6551
Address: 911 Queen's Blvd. Kitchener, N2M 1B2


Volunteer Action Centre
151 Frederick Street, Suite 500
Kitchener ON N2H 2M2

Phone: 519 742 8610
Fax: 519 742 0559

Monday - Thursday
9 am - 4 pm
Friday: 9 am - 12 pm